KBT distributes industrial tools and technical equipment and provides related sales and support services. We may send operational notifications, including:

• Quotation / Sales Order confirmations
• Proforma/Invoice notifications and payment status updates
• Delivery/transfer updates
• Payment reminders

We may send operational messages via WhatsApp Business and/or email to support your transactions. Message frequency may vary depending on transaction activity. Some messages may be sent using WhatsApp-approved templates.

You agree to:

• Provide accurate and up-to-date contact details (phone number/email).
• Not misuse our communication channels for unlawful, abusive, fraudulent, or harmful activities.
• Use transaction information only for legitimate business purposes.

We make reasonable efforts to deliver notifications, but delivery may be affected by third-party systems (telecom networks, WhatsApp/Meta services, providers, outages, etc.). We do not guarantee that messages will always be delivered on time.

KBT names, logos, and materials may not be used without KBT’s written permission.

We may update these Terms from time to time. The latest version will be posted on this page.